How do I connect my sensor device?
To connect your sensor, ensure Bluetooth is enabled on your device, then open the app and follow the on-screen pairing instructions. The app will automatically detect compatible devices.
Why am I not receiving alerts?
Please check that you have enabled notifications in your device settings and configured the alert thresholds correctly within the app. Also verify that your device has an active internet connection.
How do I view historical data?
Navigate to the device dashboard and select the "History" tab. You can view past readings by date and export the data for further analysis.
What should I do if the app is not showing live data?
Ensure your sensor is powered on and within range. Try refreshing the connection by toggling Bluetooth or restarting the app. If the issue persists, please contact our support team.
Can I use the app without an internet connection?
You can view locally stored data without an internet connection, but live monitoring, alerts, and cloud synchronization require an active connection.
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